HRD Forum of Vidarbha Industries Association geared up a session on “Decoding Design Thinking HR Perspective” these days at VIA, Nagpur.
Dr Abhishek Singh, Assistant Professor at Institute of Management Technology Nagpur. He is a licensed Design Thinking professional and gives education and consulting to businesses to advance human (customer)-centric products, offerings and processes. He defined the Design Thinking (DT) method and quite a number steps worried in it. He knowledgeable the contributors that the DT idea was once popularized by means of the IDEO and Stanford Design School. As a human-centered problem-solving approach, DT can be used for new product/service development, enhancing present product/service and making organisational tactics greater human centric.
He elaborated the usefulness of DT strategy in managing human sources and associated procedures in organizations. He emphasised that a variety of features of HR, e.g. recruitment & selection, overall performance appraisal, education & development, compensation administration etc. want to be made worker centric. As per a latest Gallup lookup study, solely 13% personnel are engaged in their jobs worldwide. This indicates that companies are in general centered on structure, processes, structures and insurance policies etc. And someplace we omit human beings in this. Whereas, these are people who force structure, processes, insurance policies and systems. DT helps us focal point on people at the centre.
He shared some special and revolutionary practices adopted with the aid of groups in this regard. For example, celebrating work anniversaries of employees, transferring away from bell curve (used for compensation & overall performance appraisal), recognising humans at the back of the curtain (family participants of employees), investing and focusing on private boom and improvement of employees, taking care of employees’ intellectual fitness prerequisites etc. to identify a few.
He additionally gave an instance of how Indira Nooyi, former Chairperson and CEO of PepsiCo wrote personalised handwritten letters addressing the spouses and household contributors of the pinnacle performing personnel from her group to realise the contributions made by using them in the boom of the company. This humane strategy takes desirable company to the class of Great.
As an iterative problem-solving approach, DT includes four steps – EAST – Empathize, Analyse, Solve and Test. Each of these steps contain a range of equipment to go deep into the trouble and discover the human-centric options which suit three lenses of ‘desirability’, ‘feasibility’ and ‘viability’. In the DT approach, you advance merchandise and offerings ‘with’ clients and no longer ‘for’ customers, he emphasized.
Earlier, Suresh Pandilwar, Co-Chairman of HRD Forum welcomed Dr. Abhishek Singh with a floral bouquet and in his welcome tackle knowledgeable about things to do of the discussion board and additionally clarified the thought of format thinking. Neelam Bowade, Convener of HRD Forum made an opening observation and additionally brought the visitor speaker.
The session was once attended through industrialists, HR & IR Professionals, Management college students at VIA as properly as on digital platform.