Since the last one month, we have been continuously reading about WhatsApp Business. The WhatsApp Business is said to have the same layout as the messaging platform with a search bar and Settings icon on top. You get the total of messages sent, delivered, read, and received. You can set the business name, location, verified or unverified badge, email address, website, and business description.
Away messages are automated responses that your customers will get when they try reaching you and you’re not available. You also get a preview of how your business profile would look to others when they open it.
The service is still in testing mode and those who have signed up for the testing account can now give feedback to WhatsApp on data migration, analytics, scheduled messaged etc.
Here is what WhatsApp has been asking its users:
The best thing about WhatsApp is that it is going to be a separate stand-alone application on the platform which will help users maintain a separation between personal and business accounts. WhatsApp has already explained different use case scenarios through which users can get onboard WhatsApp business and manage their personal and professional accounts. The below image is very important for that understand.
On the customers’ end, they will be able to see all the details the businesses have added when they open up the business’ profile. WhatsApp has said it will allow users the option of blocking any service on the app and thus keeping out potential spam. When the customer initiates a chat with the business account, he would see the usual yellow box saying that the chat is secured using end-to-end encryption, and, there would be another yellow box which would mention that they are chatting with a verified/unverified business account.
The Android app can be found on the Play Store at this link. You likely won’t be able to see it because you need to be a Beta tester and that is still a private beta testing program. It has the same icon as WhatsApp, but the phone icon is replaced by a big letter B – check the image at the top of this post to see it.
Once downloaded, the app looks the same as WhatsApp, save for one change: the title bar says WhatsApp Business. There are tabs for your camera (and thus the fancy image status), chats, status, and calls. It’s all standard fare. The changes will start appearing when you head into Settings. There you’ll find two new sections for Business settings and Statistics.
Check out this screens :
APKMirror also has the app file available to download but you need to be an enrolled tester to try this application.
Download Business WhatsApp from APKMirror
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