In today’s fast-paced digital world, customers expect instant communication. Email is slow, phone lines are often busy—but WhatsApp? It’s where your customers already are. That’s why smart businesses are turning to the WhatsApp Business API, and platforms like EWAT are making it easier than ever.
What is WhatsApp Business API?
The WhatsApp Business API is a powerful tool for medium and large businesses to communicate with customers at scale. Unlike the regular WhatsApp Business app, the API enables automation, CRM integration, broadcast messages, and more—without needing a phone to stay connected.
Why Use EWAT for WhatsApp Business API?
EWAT (Enterprise WhatsApp Automation Tool) is a leading platform built on the WhatsApp Business API. It provides a complete customer engagement solution, especially useful for sales, support, and marketing teams.
Key Features of EWAT :
✅ Shared Team Inbox
Collaborate across departments using a single WhatsApp number with multiple agents.
✅ Automation & Chatbots
Automate replies, lead qualification, and FAQs to save time and serve faster.
✅ Broadcast Messaging
Send promotional messages, updates, and offers to thousands of opted-in users.
✅ CRM Integration
Connect with tools like HubSpot, Zoho, Shopify, and custom CRMs for seamless workflow.
✅ 24/7 Customer Support
Engage with customers round-the-clock without manual effort.
✅ Template Messaging
Send approved transactional messages like order updates, reminders, and alerts.
Benefits of Using WhatsApp Business API via EWAT
🚀 Boost Engagement
Messages on WhatsApp have a 98% open rate—far more than emails or SMS.
💼 Professional Communication
Verified business profile, custom templates, and quick replies make your brand look polished.
💬 Real-Time Customer Support
Resolve queries instantly through chatbots or human agents.
💡 Data-Driven Decisions
Get real-time analytics on chats, performance, response time, and campaign success.
🌍 Global Reach, Local Touch
Engage customers across geographies with localized messaging, powered by automation.
Who Should Use WhatsApp Business API?
- E-commerce Stores: Send order updates, payment reminders, delivery alerts
- Real Estate: Qualify leads, send property info, book site visits
- Education: Share course details, fee reminders, and updates
- Healthcare: Appointment booking, reminders, reports
- Travel & Hospitality: Itinerary, booking confirmation, follow-ups
- Service Providers: Lead generation, instant support, client onboarding
Getting Started is Easy
Setting up WhatsApp Business API through EWAT is straightforward. You’ll need:
- A verified Facebook Business Manager account
- An approved WhatsApp number
- EWAT onboarding (easy and fast)
- Pre-approved message templates for outbound communication
Once setup is done, you can start managing conversations, automating replies, and driving conversions—all from one dashboard.
💼 Ready to Scale Your Business on WhatsApp?
EWAT makes using WhatsApp Business API effortless for businesses of all sizes. Whether you’re a startup or an enterprise, it’s time to upgrade your communication and unlock the full potential of conversational marketing.
📞 Contact us today to learn more, book a demo, or get started with EWAT.
Let’s connect your business to 2+ billion users on WhatsApp!
