It’s not just you. Inboxes everywhere are experiencing a flash flood of emails with the arrival of privacy policy updates and requests to opt-in to various forms of data collection.
This is happening because companies have until May 25 to be compliant with a new law called the General Data Protection Regulation (GDPR), which is only in effect in the European Union. However, the internet doesn’t have easily recognizable borders. So, it’s having an impact in the United States as well. If a company collects the personal data of EU citizens, even if the company is not based in the EU, it must adhere to the new stipulations. Additionally, some companies like Microsoft are explicitly granting the protections the GDPR offers to users around the globe.
What is the GDPR?
It’s complicated. Companies were given two years to become compliant after the EU adopted the regulation in 2016. Of course, as highlighted by The Verge, there are going to be a lot of companies unprepared for Friday’s deadline.
To grossly simplify it, the GDPR is about the management of digital privacy. The law has been called one of the world’s strongest protections for digital privacy rights. It’s also been called “staggeringly complex.” Without wading into the muck, there are two tenets of the law that are the primary cause of those emails you’re getting. They were neatly summarized in a report by The New York Times: “The first is that companies need your consent to collect your data… The second is that you should be required to share only data that is necessary to make their services work.”
The second point could be a little confusing, but the Times quotes Electronic Frontier Foundation director Danny O’Brien to make it easier to understand. “A birthday cake company needs your name to put on the birthday cake,” he said. “If it isn’t essential information, you can deny them consent to use that data and you still have to get the service.”
Companies are sending out these emails to share the policy changes with users and, in most cases, to request users accept the terms and opt-in to the company’s data collection policies. Companies that aren’t compliant with the regulations could be fined up to 4% of their global revenue. (Though, it remains to be seen how strictly fines and regulations will be enforced.)
Part of the reason it’s a good thing for US consumers to get peripheral benefits from these regulations is there seemed to be a security breach every week in 2017. Uber lost data on 57 million users and covered it up, Yahoo’s data breach affected a billion accounts and wasn’t announced for years, and more than 140 million people had their data hacked in the Equifax breach. People also had their data compromised in hacks of LinkedIn, Whole Foods, Chipotle, Pizza Hut, Sonic, Panera, and many more. In many cases, customers weren’t notified for an extended period of time. Under the GDPR, companies need to notify regulators of a data breach within 72 hours. The law also allows people to access the private data a company has gathered about them and offers consumers the “right to be forgotten.”
Why you should be paying attention
The bit about you only needing to share data required to make the service work is important. It’s worth slogging through that deluge of emails even though the impulse to delete them is strong. It’s abundantly clear many companies want as much of your data as possible. They’re going to make it easy for you to consent to give away your data and very difficult for you to tell them you want to withhold data that isn’t absolutely required.
In fact, some companies will take you deleting the email as consent. In Etsy’s email about the GDPR update it writes, “By continuing to use our services on or after May 23, 2018, you acknowledge our updated Privacy Policy and agree to the rest of the updated House Rules.”
Terms and Conditions, wherever they appear, aren’t read often enough, especially when you’re flooded with many requests all at once. It’s worth paying attention to find out when you can withhold your data. There isn’t a protection this strong in the US, but that doesn’t mean you can’t reap the rewards of new EU regulations.